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Results for “call scoring”

28 tools in this category · Updated

“call scoring”SupportBook a demoShowing 28 tools
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
  • Freed Front Deskby FreedAI receptionist that answers clinic phone calls and sends a summarized inboxPay as you go
  • Hatchby HatchYC W19AI communications platform for service businesses that handles calls, texts, and email.Contact sales
  • telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
  • Capacity Auto QAby CapacityScores every voice, chat and ticket interaction against your criteria with AI.Contact sales
  • Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
  • Glia Bankerby GliaAI agent for automating banking inquiries across voice and digital channels.Contact sales
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Lomanby LomanAI phone answering and ordering for restaurantsContact sales
  • Yelp Hostby YelpAI phone answering and order handling for restaurants.$99+/moFree trial
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • Hostieby HostieAI virtual concierge for restaurant guest communications.Paid
  • Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
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