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Results for “contact center”

72 tools in this category · Updated

“contact center”SupportShowing 72 tools
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • Amazon Lexby AmazonAWS service for building voice and text chatbots into applications and contact centersPay as you go
  • Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
  • LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
  • Glia Bankerby GliaAI agent for automating banking inquiries across voice and digital channels.Contact sales
  • Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • Sanasby SanasReal-time speech AI for accent, language, and audio enhancementUnknown
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
  • eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
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