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Results for “customer intelligence”

118 tools in this category · Updated

“customer intelligence”SupportShowing 118 tools
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Siena Customer Service Agentby Siena AIHandle commerce support and customer engagement with shared AI context$750+/mo
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Klaviyo Customer Agentby KlaviyoAI customer service agent for ecommerce brands, built on Klaviyo customer dataPay as you go
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
  • Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
  • Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
  • Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
  • Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
  • Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr
  • Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
  • LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
  • Kustomer Conciergeby KustomerAI customer service agent that resolves customer requests across channels using full customer history.Contact sales
  • Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Alhenaby AlhenaAn AI platform for ecommerce shopping assistance, customer support and brand visibilityFreemium
  • Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
  • Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
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