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Results for “knowledge management”

29 tools in this category · Updated

“knowledge management”SupportBook a demoShowing 29 tools
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
  • Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
  • Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • boost.aiby Boost.aiEnterprise conversational AI platform for regulated industriesContact sales
  • Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Siena Customer Service Agentby Siena AIHandle commerce support and customer engagement with shared AI context$750+/mo
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
  • Front Autopilotby FrontAI agents for complex customer service work, built into the Front help desk.Pay as you go
  • Freed Front Deskby FreedAI receptionist that answers clinic phone calls and sends a summarized inboxPay as you go
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
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