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Results for “knowledge management”

31 tools in Support · Updated

“knowledge management”Support › Voice and phone agentsShowing 31 tools
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
  • Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
  • Sonaby QuoAI voice agent that answers and triages calls inside the Quo business phone systemFreemium
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
  • Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
  • Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Plivo AI Agentsby PlivoBuild voice AI agents with code or a no-code studio on Plivo telephonyPay as you go
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
  • Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
  • Ayroby TidioAI customer service agent that works across your existing helpdesk and channels.Pay as you go
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
  • Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
  • PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
  • Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
  • XBertby NextivaAI employee that answers calls, chats, and texts for your business$99+/moFree trial
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
  • Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
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