Results for “performance management”

41 tools in this category · Updated 2 Nov 2026

“performance management”SupportShowing 41 tools

Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales