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Results for “call center analytics”

57 tools in this category · Updated

“call center analytics”SupportWays to use: APIShowing 57 tools
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Aircall AI Voice Agentby AircallAI phone agent that answers, qualifies, and routes calls inside Aircall's phone systemPay as you go
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
  • Phonelyby PhonelyYC S24Build and monitor AI agents for phone calls and messagingFreemium
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Amazon Lexby AmazonAWS service for building voice and text chatbots into applications and contact centersPay as you go
  • Retell AIby Retell AIYC W24AI voice agents for automating phone callsPay as you go
  • SignalWire AI Agent Runtimeby SignalWireVoice AI agent runtime with call state and tool control on telephonyPay as you go
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
  • Hatchby HatchYC W19AI communications platform for service businesses that handles calls, texts, and email.Contact sales
  • telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
  • ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
  • Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
  • Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
  • Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
  • SiteGPTby SiteGPTAnswer website questions with an AI chatbot grounded in your content$59+/moFree trial
  • PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
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