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Results for “conversation analytics”

61 tools in this category · Updated

“conversation analytics”SupportWays to use: APIShowing 61 tools
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • ConversationRelayby TwilioVoice AI layer for phone conversations with your own LLMPay as you go
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Tiledeskby TiledeskA visual platform for building and deploying AI agents and automated conversations.€149+/moFree trial
  • Rime AIby Rime AIVoice AI models for real-time conversational speechFreemium
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
  • Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
  • ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
  • Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
  • Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
  • Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
  • Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
  • SiteGPTby SiteGPTAnswer website questions with an AI chatbot grounded in your content$59+/moFree trial
  • Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
  • Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
  • SignalWire AI Agent Runtimeby SignalWireVoice AI agent runtime with call state and tool control on telephonyPay as you go
  • Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
  • Kommunicate AIby KommunicateResolve support requests with AI and transfer uncertain cases to people$40+/moFree trial
  • SiteSpeakAIby SiteSpeakAIA website AI agent trained on business content to answer visitors and take configured actions.Freemium
  • ChatBotKitby ChatBotKitBuild and run AI agents across websites and messaging channels$25+/mo
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