Results for “quality management”

23 tools in this category · Updated 2 Nov 2026

“quality management”SupportWays to use: APIShowing 23 tools

Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Unbabel LangOps Platformby UnbabelAI-driven translation with optional human review for business contentContact sales
Lorikeet Conciergeby LorikeetResolve multi-step customer issues across chat, phone and messaging$2,100+/moFree trial
Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
Hugoby CrispAI customer service agent that resolves support tickets with your business data$45+/moFree trial
Botpressby BotpressAI customer support agents that take action on ticketsFreemium
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
Unthreadby UnthreadYC S22AI-native helpdesk that runs support requests from Slack and Teams$85+/user/moFree trial
Typewiseby TypewiseYC S22AI customer experience platform for running AI agents that resolve customer service requests.$99+/moFree trial
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go