Results for “quality scoring”

19 tools in this category · Updated 2 Nov 2026

“quality scoring”SupportWays to use: WebShowing 19 tools

Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Unbabel LangOps Platformby UnbabelAI-driven translation with optional human review for business contentContact sales
Sanasby SanasReal-time speech AI for accent, language, and audio enhancementUnknown
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Zapier Chatbotsby ZapierBuild AI support and lead-capture chatbots trained on your own contentUnknown
Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
Smith.ai AI Receptionistby Smith.aiAI receptionist that answers, screens, and books calls, with optional live human agents.Freemium
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Lorikeet Conciergeby LorikeetResolve multi-step customer issues across chat, phone and messaging$2,100+/moFree trial
Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
Hugoby CrispAI customer service agent that resolves support tickets with your business data$45+/moFree trial
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
Typewiseby TypewiseYC S22AI customer experience platform for running AI agents that resolve customer service requests.$99+/moFree trial
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
Solidroadby SolidroadYC W25AI practice simulations and feedback for customer-support teams.Contact sales