Results for “case intake”

28 tools in this category · Updated 2 Nov 2026

“case intake”SupportShowing 28 tools

Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
Kommunicate AIby KommunicateResolve support requests with AI and transfer uncertain cases to people$40+/moFree trial
Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr
OutRivalby OutRival, Inc.YC W19No-code AI platform for customer-experience teams to create and deploy AI solutions.Contact sales
LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
boost.aiby Boost.aiEnterprise conversational AI platform for regulated industriesContact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
Smith.ai AI Receptionistby Smith.aiAI receptionist that answers, screens, and books calls, with optional live human agents.Freemium
RingCentral AI Receptionist (AIR)by RingCentralAI phone receptionist that answers, routes, and books calls around the clock.$30+/mo
PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Jotform AI Agentsby JotformCustomer service AI agents built on Jotform forms and channelsFreemium
Freed Front Deskby FreedAI receptionist that answers clinic phone calls and sends a summarized inboxPay as you go
Aircall AI Voice Agentby AircallAI phone agent that answers, qualifies, and routes calls inside Aircall's phone systemPay as you go