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Results for “conversation analytics”

109 tools in this category · Updated

“conversation analytics”SupportShowing 109 tools
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • ConversationRelayby TwilioVoice AI layer for phone conversations with your own LLMPay as you go
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • boost.aiby Boost.aiEnterprise conversational AI platform for regulated industriesContact sales
  • Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
  • Ostroby VeevaProvide AI-guided life-sciences brand conversations across web and emailContact sales
  • LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Tiledeskby TiledeskA visual platform for building and deploying AI agents and automated conversations.€149+/moFree trial
  • Rime AIby Rime AIVoice AI models for real-time conversational speechFreemium
  • Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
  • Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
  • Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
  • Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
  • Vonage AI Studioby EricssonLow-code/no-code platform for building conversational virtual agents for voice and messaging.Unknown
  • Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
  • Adobe Brand Conciergeby AdobeConversational AI assistant for brand websites and apps, grounded in approved contentUnknown
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