Results for “reference management”

28 tools in this category · Updated 2 Nov 2026

“reference management”SupportShowing 28 tools

Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
Ellie Docsby EllieHelp centre drafted from your code, kept current as you shipFreemium
Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
Zapier Chatbotsby ZapierBuild AI support and lead-capture chatbots trained on your own contentUnknown
Dex Autonomous IT Engineerby SysAidAutonomous IT engineer that resolves IT requests inside your policiesPaidFree trial
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
Sonaby QuoAI voice agent that answers and triages calls inside the Quo business phone systemFreemium
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales