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Results for “call center analytics”

188 tools in the directory · Updated

“call center analytics”Book a demoShowing 188 tools
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Symphony Analyticsby SymphonyBuild governed AI agents and analyze communication insights for financial-services workflows.Contact sales
  • Golden Analyticsby Golden AnalyticsAI-assisted business intelligence for connecting data, analyzing it, and sharing results.$24+/user/mo
  • Commure Agentsby CommureAI voice agents for healthcare call centers: scheduling, routing, triage and intake.Contact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • SAS Viyaby SASBrowser-based machine learning and analytics platform on SAS ViyaUnknown
  • Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
  • Level AIby Level AIAnalyze customer interactions and improve human and AI service qualityContact sales
  • Rhino Federated Computing Platformby Rhino Federated ComputingFederated computing platform for AI, analytics, and data workflows across distributed data environments.Contact sales
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • ThoughtSpot Embeddedby ThoughtSpotEmbed AI-powered analytics and agents into your own applicationContact sales
  • Verse.aiby NiCEAI agents for sales and marketing that engage and qualify leads over text, email, and voice.Contact sales
  • Freed Front Deskby FreedAI receptionist that answers clinic phone calls and sends a summarized inboxPay as you go
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • Akkioby AkkioAI workflow platform for agencies and data teamsContact sales
  • VetRec AI Receptionistby VetRecYC S23Answer veterinary calls and book appointments with clinic-specific rulesPaid
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • Hello Patientby Hello PatientAI agents for patient calls, texts, and chatContact sales
  • Quantexa Decision Intelligence Platformby QuantexaEnterprise decision intelligence platform for unifying data, contextual analytics, and decision workflowsContact sales
  • Ocrolusby OcrolusAI workflow and analytics platform for lendersContact sales
  • Thematicby ThematicCustomer-feedback analysis and intelligence for CX teams$25K+/yr
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