Results for “call center analytics”

948 tools in the directory · Updated 2 Nov 2026

“call center analytics”Showing 948 tools

Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
WRITER Control Centerby WRITERGoverned control plane for building, running and monitoring enterprise AI agentsPaidFree trial
ThoughtSpot Analyticsby ThoughtSpotAI-powered search and analytics for business data$25+/user/mo
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Aircall AI Voice Agentby AircallAI phone agent that answers, qualifies, and routes calls inside Aircall's phone systemPay as you go
Symphony Analyticsby SymphonyBuild governed AI agents and analyze communication insights for financial-services workflows.Contact sales
Golden Analyticsby Golden AnalyticsAI-assisted business intelligence for connecting data, analyzing it, and sharing results.$24+/user/mo
Recallby RecallSave, summarize, and chat with your saved content and the webFreemium
Commure Agentsby CommureAI voice agents for healthcare call centers: scheduling, routing, triage and intake.Contact sales
Pindrop BotStopperby Pindrop SecurityDetects AI agents and bots on inbound contact center callsContact sales
Pindrop Passportby Pindrop SecurityCaller authentication for contact centers using voice, device, and behavior signalsContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Goodcallby GoodcallAI phone answering service that takes calls, qualifies callers, and books appointments.$79+/mo
Recall.aiby Recall.aiYC W20API for capturing meeting recordings, transcripts, and metadataPay as you go
Innovaccer Cometby InnovaccerAI access center agents for healthcare scheduling and inquiriesContact sales
AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
SAS Viyaby SASBrowser-based machine learning and analytics platform on SAS ViyaUnknown
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
RingCentral AI Conversation Expert (ACE)by RingCentralConversation analysis and CRM updates for RingCentral calls and meetingsContact sales
Capacity Real-time Agent Assistby CapacityAI assist tools that guide contact-center agents in real timeContact sales