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Results for “customer intelligence”

87 tools in this category · Updated

“customer intelligence”SupportWays to use: WebShowing 87 tools
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Siena Customer Service Agentby Siena AIHandle commerce support and customer engagement with shared AI context$750+/mo
  • Klaviyo Customer Agentby KlaviyoAI customer service agent for ecommerce brands, built on Klaviyo customer dataPay as you go
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
  • Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
  • Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
  • Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
  • Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr
  • Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
  • Kustomer Conciergeby KustomerAI customer service agent that resolves customer requests across channels using full customer history.Contact sales
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Alhenaby AlhenaAn AI platform for ecommerce shopping assistance, customer support and brand visibilityFreemium
  • Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
  • Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • Delightby Delight.aiCustomer-facing AI agent for sales, service, and customer lifecycle interactions.Contact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Ayroby TidioAI customer service agent that works across your existing helpdesk and channels.Pay as you go
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • Lorikeet Conciergeby LorikeetResolve multi-step customer issues across chat, phone and messaging$2,100+/moFree trial
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