Results for “conversational intelligence”

28 tools in Support · Updated 2 Nov 2026

“conversational intelligence”Support › Voice and phone agentsShowing 28 tools

Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
Rime AIby Rime AIVoice AI models for real-time conversational speechFreemium
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
SignalWire AI Agent Runtimeby SignalWireVoice AI agent runtime with call state and tool control on telephonyPay as you go
SimboConnectby Simbo AIAI phone and messaging agents for patient communicationContact sales
Sanasby SanasReal-time speech AI for accent, language, and audio enhancementUnknown
ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
ConversationRelayby TwilioVoice AI layer for phone conversations with your own LLMPay as you go
SoundHound OASYSby SoundHoundEnterprise platform for building and running voice-native AI agents.Contact sales
Smith.ai AI Receptionistby Smith.aiAI receptionist that answers, screens, and books calls, with optional live human agents.Freemium
PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
Deepgram Text-to-Speech APIby DeepgramText-to-speech API for real-time voice agents, with streaming audio as low as 80msPay as you go
Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial