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Results for “knowledge management”

80 tools in this category · Updated

“knowledge management”SupportShowing 80 tools
  • eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
  • Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
  • Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
  • Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
  • Zapier Chatbotsby ZapierBuild AI support and lead-capture chatbots trained on your own contentUnknown
  • D-ID Agentsby D-IDAI avatar agents that answer questions face to face from your connected knowledge.Unknown
  • kapa.aiby kapa.aiYC S23Turn company knowledge into support agents and retrievable contextPaidFree trial
  • Ellie Docsby EllieHelp centre drafted from your code, kept current as you shipFreemium
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
  • Botsonicby WritesonicYC S21Build a custom AI chatbot trained on your website and documentsPaidFree trial
  • Sonaby QuoAI voice agent that answers and triages calls inside the Quo business phone systemFreemium
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
  • Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
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