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Results for “contact centers”

32 tools in this category · Updated

“contact centers”SupportWays to use: APIShowing 32 tools
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • Amazon Lexby AmazonAWS service for building voice and text chatbots into applications and contact centersPay as you go
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
  • Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • SiteSpeakAIby SiteSpeakAIA website AI agent trained on business content to answer visitors and take configured actions.Freemium
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
  • ConverseNow AIby ConverseNowVoice AI ordering and guest-service solutions for restaurants.Contact sales
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Agentforceby SalesforceSalesforce's platform for building and running AI agents on CRM dataFreemium
  • Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
  • PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
  • Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
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