Results for “call center analytics”

497 tools in the directory · Updated 2 Nov 2026

“call center analytics”Ways to use: APIShowing 497 tools

CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
WRITER Control Centerby WRITERGoverned control plane for building, running and monitoring enterprise AI agentsPaidFree trial
ThoughtSpot Analyticsby ThoughtSpotAI-powered search and analytics for business data$25+/user/mo
Aircall AI Voice Agentby AircallAI phone agent that answers, qualifies, and routes calls inside Aircall's phone systemPay as you go
Recallby RecallSave, summarize, and chat with your saved content and the webFreemium
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Recall.aiby Recall.aiYC W20API for capturing meeting recordings, transcripts, and metadataPay as you go
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
SAS Viyaby SASBrowser-based machine learning and analytics platform on SAS ViyaUnknown
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
RingCentral AI Conversation Expert (ACE)by RingCentralConversation analysis and CRM updates for RingCentral calls and meetingsContact sales
Phonelyby PhonelyYC S24Build and monitor AI agents for phone calls and messagingFreemium
Netlify AI Gatewayby NetlifyNetlify's built-in gateway for calling commercial and open AI models from Netlify-hosted projects.Freemium
PostHog AI Observabilityby PostHogYC W20Trace, evaluate, and cost-track LLM calls inside PostHogFreemium
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
Dataikuby DataikuEnterprise AI platform for analytics, machine learning, and agentsFreemium
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
ThoughtSpot Embeddedby ThoughtSpotEmbed AI-powered analytics and agents into your own applicationContact sales
Verse.aiby NiCEAI agents for sales and marketing that engage and qualify leads over text, email, and voice.Contact sales
Krisp Voice AI SDKby KrispReal-time voice models for voice AI agents and live calls, as SDKs or a cloud API.Unknown
Fireflies.ai AI Notetakerby Fireflies.aiMeeting recorder that transcribes, summarizes and searches your callsFreemium
Amazon Comprehendby AmazonManaged AWS service that extracts insights, entities, sentiment and PII from text.Pay as you go
Amazon Lexby AmazonAWS service for building voice and text chatbots into applications and contact centersPay as you go