Results for “conversational analytics”

23 tools in Support · Updated 2 Nov 2026

“conversational analytics”Support › Chat and email agentsShowing 23 tools

LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
Tiledeskby TiledeskA visual platform for building and deploying AI agents and automated conversations.€149+/moFree trial
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Zapier Chatbotsby ZapierBuild AI support and lead-capture chatbots trained on your own contentUnknown
Botsonicby WritesonicYC S21Build a custom AI chatbot trained on your website and documentsPaidFree trial
SiteGPTby SiteGPTAnswer website questions with an AI chatbot grounded in your content$59+/moFree trial
Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
Helplyby HelplyAI-native customer support platform with a helpdesk and AI agents.Pay as you go
Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial
Botpressby BotpressAI customer support agents that take action on ticketsFreemium
Amazon Lexby AmazonAWS service for building voice and text chatbots into applications and contact centersPay as you go
kapa.aiby kapa.aiYC S23Turn company knowledge into support agents and retrievable contextPaidFree trial
Retell AIby Retell AIYC W24AI voice agents for automating phone callsPay as you go