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50 tools in this category · Updated

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  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • boost.aiby Boost.aiEnterprise conversational AI platform for regulated industriesContact sales
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
  • Front Autopilotby FrontAI agents for complex customer service work, built into the Front help desk.Pay as you go
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
  • Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
  • Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
  • LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
  • Capacity Auto QAby CapacityScores every voice, chat and ticket interaction against your criteria with AI.Contact sales
  • Hatchby HatchYC W19AI communications platform for service businesses that handles calls, texts, and email.Contact sales
  • Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr
  • Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Lomanby LomanAI phone answering and ordering for restaurantsContact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales