Results for “conversation analytics”

26 tools in this category · Updated 2 Nov 2026

“conversation analytics”SupportWays to use: SDK / libraryShowing 26 tools

LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Tiledeskby TiledeskA visual platform for building and deploying AI agents and automated conversations.€149+/moFree trial
Rime AIby Rime AIVoice AI models for real-time conversational speechFreemium
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Adobe Brand Conciergeby AdobeConversational AI assistant for brand websites and apps, grounded in approved contentUnknown
ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
SignalWire AI Agent Runtimeby SignalWireVoice AI agent runtime with call state and tool control on telephonyPay as you go
Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
Kommunicate AIby KommunicateResolve support requests with AI and transfer uncertain cases to people$40+/moFree trial
Delightby Delight.aiCustomer-facing AI agent for sales, service, and customer lifecycle interactions.Contact sales
ChatBotKitby ChatBotKitBuild and run AI agents across websites and messaging channels$25+/mo
Sanasby SanasReal-time speech AI for accent, language, and audio enhancementUnknown
Agentforceby SalesforceSalesforce's platform for building and running AI agents on CRM dataFreemium
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
Deepgram Voice Agent APIby DeepgramSpeech-to-text, LLM orchestration and text-to-speech in one WebSocket API.Pay as you go
Deepgram Text-to-Speech APIby DeepgramText-to-speech API for real-time voice agents, with streaming audio as low as 80msPay as you go
D-ID Agentsby D-IDAI avatar agents that answer questions face to face from your connected knowledge.Unknown
Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial
Botpressby BotpressAI customer support agents that take action on ticketsFreemium
Amazon Lexby AmazonAWS service for building voice and text chatbots into applications and contact centersPay as you go
Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr