Results for “customer intelligence”

68 tools in this category · Updated 2 Nov 2026

“customer intelligence”SupportWays to use: APIShowing 68 tools

Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Klaviyo Customer Agentby KlaviyoAI customer service agent for ecommerce brands, built on Klaviyo customer dataPay as you go
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr
Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Lorikeet Conciergeby LorikeetResolve multi-step customer issues across chat, phone and messaging$2,100+/moFree trial
Finby IntercomA customer-facing AI agent for support, sales and success, billed per outcome.Pay as you go
Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
Hugoby CrispAI customer service agent that resolves support tickets with your business data$45+/moFree trial
Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial
Botpressby BotpressAI customer support agents that take action on ticketsFreemium