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Results for “cx analytics”

25 tools in this category · Updated

“cx analytics”SupportWays to use: WebShowing 25 tools
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
  • Kustomer Conciergeby KustomerAI customer service agent that resolves customer requests across channels using full customer history.Contact sales
  • Delightby Delight.aiCustomer-facing AI agent for sales, service, and customer lifecycle interactions.Contact sales
  • Yelp Hostby YelpAI phone answering and order handling for restaurants.$99+/moFree trial
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
  • Zapier Chatbotsby ZapierBuild AI support and lead-capture chatbots trained on your own contentUnknown
  • Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
  • SiteGPTby SiteGPTAnswer website questions with an AI chatbot grounded in your content$59+/moFree trial
  • RingCentral AI Receptionist (AIR)by RingCentralAI phone receptionist that answers, routes, and books calls around the clock.$30+/mo
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
  • Helplyby HelplyAI-native customer support platform with a helpdesk and AI agents.Pay as you go
  • Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
  • kapa.aiby kapa.aiYC S23Turn company knowledge into support agents and retrievable contextPaidFree trial
  • Phonelyby PhonelyYC S24Build and monitor AI agents for phone calls and messagingFreemium
  • Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
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