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Results for “escalation management”

28 tools in this category · Updated

“escalation management”SupportWays to use: WebShowing 28 tools
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
  • Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
  • Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
  • eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
  • Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
  • Botpressby BotpressAI customer support agents that take action on ticketsFreemium
  • Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • CrafterQby CrafterQA no-code platform for building AI agents from business content and embedding them on websites.Freemium
  • Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
  • Zapier Chatbotsby ZapierBuild AI support and lead-capture chatbots trained on your own contentUnknown
  • Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Dex Autonomous IT Engineerby SysAidAutonomous IT engineer that resolves IT requests inside your policiesPaidFree trial
  • Smith.ai AI Receptionistby Smith.aiAI receptionist that answers, screens, and books calls, with optional live human agents.Freemium
  • Sonaby QuoAI voice agent that answers and triages calls inside the Quo business phone systemFreemium
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Lorikeet Conciergeby LorikeetResolve multi-step customer issues across chat, phone and messaging$2,100+/moFree trial
  • Klaviyo Customer Agentby KlaviyoAI customer service agent for ecommerce brands, built on Klaviyo customer dataPay as you go
  • Front Autopilotby FrontAI agents for complex customer service work, built into the Front help desk.Pay as you go
  • Freed Front Deskby FreedAI receptionist that answers clinic phone calls and sends a summarized inboxPay as you go
  • Hugoby CrispAI customer service agent that resolves support tickets with your business data$45+/moFree trial
  • Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial
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